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How We Keep Your Stored Belongings Safe And Sound

When it comes to storing your valuable belongings, security is our number one priority. We don’t take the safety of your stored items (whatever they may be) lightly because we understand it’s why you’ve rented with us in the first place. Without our sophisticated security features and diligent personnel, you’d be just as good as storing your goods in an insecure and vulnerable garage or garden shed.

What we offer is much better than any shed and is something you’ll be hard-pressed to find at any other facility. In order to make your storage experience completely stress-free, we’ve invested in a comprehensive security system that will keep your stored belonging safe. It’s the nature of this system that we want to explain today.

Electronic Security Gate & Personalized Key Code – All of our properties are fully enclosed by a protective fence, and the only way in is through a protected security gate. Each renter will be given their own personalized key code to use at this gate, so we can monitor every single person admitted into our facility. This will record who accessed the property and when.

Locks – Though our gate makes sure only authorized individuals can enter our facility, we go one extra step. Every self-storage unit will come with its own lock, ensuring no one but the key holder can access it. As you will be responsible for your own key, we recommend that you keep it in a safe place. Many of our clients label it and place it on their everyday keychain to reduce the chances of losing it.

Physical Security Checks – While many of the security features we offer rely on advanced technology, we still employ good old fashioned human security to make sure everything’s in working order. Frequent checks of the property are completed by each of our locations’ Property Managers. While they ensure lights, cameras, and alarms are fully operational, they also investigate any unusual behaviours or activities that they observe.

Video Camera Surveillance – There are times when our Property Managers will be busy helping our clients, so we’ve installed advanced cameras that monitor the entire facility 24/7. These cameras are linked with a control system that allows our employees to review and monitor any recorded footage. This will ensure there’s an eye on everything even if it’s not possible to be physically on location.

Lighting – It may sound primitive compared to our more advanced security measures, but lighting can have a profound effect on your unit and the property at large. A burglar’s best friend is a poorly lit location, as it will be easy for them to disappear into shadows while they scavenge. From the fenced enclosure to the hallways of units, our property is always well-lit, deterring anyone who might have sticky fingers. Not only will they be visible by anyone completing a physical security check, but they’ll stand out to the video cameras placed around the property.

Alarms & Backup Systems – Should all of these measures fail, they’re backed up by monitored intrusion alarms. Once tripped, the Property Manager will be aware of where a potential break-in is occurring, and they’ll promptly call the police before anything can happen. To ensure our facility is fully protected at all times, our alarms and other security features are backed up by an emergency energy supply. This battery backup system will keep our electronics running even in the event of a power failure, so your belongings are always protected.

As you can tell, security is something that we take seriously. We want to make sure you understand that it’s our top priority, so we invite you to come and speak with us directly. We’ll give you a tour of our super clean and secure site, so you know exactly what to expect when you rent a unit with us. Just give us a call, and we’ll be glad to show you around!

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Client Testimonials

  • 04-30-2013-just rented a storage locker from Abacus Self Storage. They are well organized , courteous, well organized and efficient. The locker is spotlessly clean and I am very pleased with the experience. They provide a lock and also had a special on the space rental on the second floor where I paid...

    Elyse Pomeranz
  • April 2013-Very knowledgeable and helpful staff. One stop shop to buy all packing and moving supplies. Very clean, bright and secure storage facility, that can be easily accessed. Would highly recommend to anyone looking for a storage facility!

    Jodi M
  • Dear owner, Your site manager Jane is great! Jim C.

  • Great customer service at the Richmond Hill location! We`ve had a storage locker here for just over a year, and the facility is always clean and well-lit. Extremely well-maintained and the staff are super-friendly! :) They even went so far as to help us find an alternate supplier of packing peanuts when...

  • September 13, 2012. Walking into the office, I knew this was the place I wanted to store our belongings. Jane was so helpful and accommodating. The place was very clean and well laid out for moving and manouevering your way around. I know I found the place when I walked into Abacus.

  • Thank you so much for excellent services. I like the way how the renting storage is organized. It is easy and fast. The customer service is so good!!! People at the front desk are very friendly and helpful at all given time. Thanks again. Galyna

  • September 1, 2012. From my first call and enquiry, it has always been a pleasure dealing with the staff at Abacus Self Storage, where they provide outstanding customer service.

  • November 14, 2011. We have been entirely pleased with Abacus` service and pleasant and professional policies.  They are very quick to respond to inquires and do their best so that our experience utilizing their storge facility is pain and stress free. Thank you.

  • August 27, 2012. The Team at Abacus is professional, very helpful and courteous-always giving a little bit extra and doing a little bit more that what is asked. The facilities are well-run, clean and secure. I highly recommend them.

  • Satisfied on cleanleness, location, efficient management and reasonable priced.

    Raymond Tam
  • September 12, 2012. I have never seen a storage facility so clean. The unit is dust free. I can`t believe how clean the property is. Please tell the owner how impressed I am .

  • I have used Abacus twice in the last 5 years. Terrific service, good rates, exceptionally clean. If I need to use a self storage facility again in the future these are the people I would go to.

    Louise K
  • I,ve been with you for a decade now and am glad to say how pleased I am with the high calibre of your personnel. Specifically, Jane`s ever friendly, courteous, helpful nature make my visits a joy. She takes genuine interest in us and I send my appreciation. Also, David goes out of his way to assist...

  • September 10, 2012. Abacus Self Storage staff have been very helpful, friendly and accessibe. The facility is clean, bright and ideal. I definitely recommend it.

  • We have been with Abacus for a few years and we have never had a problem. The place is always clean, tidy and well kept, they are very nice to deal with and have great customer service. They look out for the customer and we like that. We highly recommend Abacus to anyone looking for storage, and...

  • August 25, 2012. I was amazed at how organized everything was at Abacus, and Jane`s service was exceptional!! Our locker was totally in order and well lit. the gates and doors work....everything went without a hitch! What a joy to work with a company that really knows their business, and cares...

  • September 1, 2012. Abacus Self Storage was recommended to me from clients I had sold a home to several years ago. I have found Jane and all the staff to be unbelievably kind to me as well as patient and understanding. I will always recommend this storage facility to anyone I know. I thank everyone there...

  • August 24, 2012. Very happy with service.

  • We are very happy with storage location, facility is alway`s clean and accessible. Anna S

    Anna S
  • August 31, 2012. As a customer of many years, I commend Abacus for clean, well-lit and maintained, secure premises with huge carts now for ease of moving items. Customer Service, under Jane`s managment, is efficient and friendly. In fact. I consider the team as friends.

  • August 26, 2012. Friendly and helpful staff. clean and professional facility! A truly great place to store things! Highly recommended!

    Elmira and Brian
  • August 23, 2012. I have been a client of Abacus for over two years, and can recommend their services. Jane and her team are always pleasant and helpful, and the premises are clean and secure. In short, an enjoyable experience!

  • Cleanest seft storage I`ve seen I have used self-storage places 3 times in Canada and I was very impressed on how clean is this place. Other pros: Good location (convinient for me :), very friendly staff, and good price. I do recommend this place. 2011-08-03

  • thank you for all your help, you are great great to do bussiness with you thank you

    Maria Paheco
  • I found this storage facility to be immaculate. The staff is very professional and friendly. Jane, who is the manager her pleasant personality made the stressful event seem effortless. The owner takes very good care of the facility, the storage units are extremely clean and spacious, there prices...

  • I just wanted to drop a quick not to say how much of a pleasant experience it was to reserve our unit and how easy it is to use. At a very stressfull time ( with moving) it`s great to have something go so smoothly.

    Jeff Dunning
  • Hi guys, I just recently rented a 10x10 storage unit from you guys and decided to write a review. When I first walked into the office, I was impressed how organized it looked, it was not like the other storage companies I previously visited. It was cleaned, smelled nice and most importantly I was greeted...

  • Hi there, this messge is for Jane, I just wanted to leave a thank you. Holly was just wonderful, she is professional and she is helpful and it was really kind of her to help me sign in yesterday. I just wanted to let Jane know that Holly is a wonderful resource person and I`ll see you guys later. Bye...

  • November 21, 2011. Nice clean premises. Staff have been very helpful!

  • 04-17-2014-My girlfriend and I are moving into a new place together and we had to find a secure, affordalble and  convenient storage facility to store our belongings, while we are transitioning to a new apartment. Jane made us feel extremely confident that we were choosing the right place. She helped...

    Scott and Ola, Scottola
  • August 30, 2012. Very clean unit. Great security system. Wonderful organization.

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